Rated X Moto Orders, Shipping & Returns

Orders

Same-Day Shipping: Place orders by 12:00 PM EST to ship the same business day, pending payment approval and stock availability.
Expedited Shipping: 2-Day and Next-Day Air orders (available during peak times) must be placed by 12:00 PM EST.
Availability: Orders are accepted 24/7 and processed Monday-Friday, 8:00 AM to 5:00 PM EST. Stock availability is not guaranteed at the time of purchase.
Payment Methods: Visa, MasterCard, American Express, and Discover accepted for phone orders. Internet orders also accept PayPal & other payments.
Order Modifications: Changes cannot be made once an order is placed.
Customer Assistance: For issues with online orders, call (631) 885-0637 for support.

Returns

Satisfaction Guarantee: Return items in new, unused condition within 15 days for a refund (excluding shipping fees). Items must have original tags and, if applicable, protective liners.
Non-Returnable Items: Sale 7 Clearance items are not eligible for return or refund.
For Details: Visit our Returns page.

Processing Delays: Due to high order volume, some delays may occur. We appreciate your patience.
Delivery: Ground shipping averages 1-6 business days. Orders by 12:00 PM EST ship the same day if stock and payment are confirmed.
Exclusions: Oversized items, such as luggage and select boots, are not eligible for free shipping. Next-Day Air orders will arrive by the end of the next business day, excluding weekends.
Responsibility: Rated X Moto is not liable for lost, stolen, or delayed items due to carrier issues, natural events, or high-volume periods.

Availability: Currently, Rated X Moto only ships within the U.S. and Canada. International customers should contact a local distributor.

For more information, reach out to us at customerservice@ratedxmoto.com or call (631) 885-0637.