Your satisfaction is guaranteed.
Privilege Motorsports Inc warranty covers all manufacturer defects in materials and workmanship for a period of (1) year from the original date of purchase at an authorized Rated X Moto dealer or web reseller. Coverage is valid only with proof of purchase from an authorized Rated X Moto dealer. The product will be repaired, or replaced:
If, upon inspection and it is found to be defective in materials or workmanship by Rated X Moto.
This warranty does not apply to damage resulting from normal wear and tear, accident, abuse, negligence, impact, repairs or alterations outside of our facility. Warranty program does not cover scratched lenses. Scratched lenses are not covered under Rated X Moto’s warranty policy.
Replacement lenses can either be purchased through your local authorized Rated X Moto dealer, www.RatedXMoto.com, or by calling 631-885-0561.
If you desire to return product for service or warranty consideration, you will need to email CustomerService@RatedXMoto.com or call 631-885-0561 in order to get a WRA number (Warranty Return Authorization Number) and shipping address. All products shipped to Rated X Moto without this WRA Number will be refused.
Please be sure to include in the package the correctly filled WRA form, which will be emailed back to you.
The customer returning product for consideration is responsible for the freight coming to Rated X Moto. If the product is deemed a warranty issue Rated X Moto will pay the freight to return the product to you by normal ground transportation.